Contact information

At HEIN GLOBAL LIMITED, we’re committed to providing exceptional customer service. Whether you have a question about a product or service, need help with an order, or require assistance after your purchase, our team is here to help.

We aim to respond to all enquiries as quickly as possible.

Customer Support

Email

support@heinglobal.shop

Phone Number: +44 7781781359

Business Address

HEIN GLOBAL LIMITED

16 Carpathia Drive, Southampton, United Kingdom, SO14 3GU

Customer Service Hours

Monday-Friday, 9:00 AM-6:00 PM

Need Help?

We’re happy to assist with:

  • Product or service information and general enquiries
  • Order status and tracking
  • Delivery enquiries
  • Returns and refunds
  • Order changes or cancellations, where applicable
  • Warranty or after-sales support, where applicable
  • General customer enquiries

Before Contacting Us

To help us assist you more efficiently, please include the following information in your email:

  • Your full name
  • Your order number (if applicable)
  • A detailed description of your enquiry
  • Photos or other relevant information, if applicable

Our Commitment

At HEIN GLOBAL LIMITED, customer satisfaction is our priority. We are dedicated to providing quality products and services, reliable order processing and delivery, and responsive customer support. Our team will do its best to resolve your enquiry promptly and professionally.

We look forward to assisting you!